We understand that moving, downsizing, and estate clearing come with many questions. At Call Sheilah!, we’re here to provide clarity and support every step of the way. Whether you’re wondering about our process, timelines, or how we tailor our services to your unique needs, our FAQ page offers answers to help you feel confident and prepared. If you don’t find what you’re looking for, contact us—we’re happy to help!
Our clients typically have many competing obligations and find great relief in outsourcing the myriad of details surrounding a move. Call Sheilah! is for anyone who wants easy, seamless downsizing and move in/move out assistance. We can help with small parts or the entire process.
New York State’s Capital Region and surrounding areas. Call Sheilah! Will travel anywhere in NYS, so if you aren’t sure, please reach out.
Call Sheilah! is so much more than a professional organizing service, but we offer that as well. It is not our primary expertise. It is part of a long list of services
Call Sheilah! is always looking for reliable, detail-oriented, hardworking folks for part time employment. Must have references and impeccable results of our rigorous background checks. Shoot us an email.
It starts with a phone call. We then set up a 30 minute free on-site consultation to grasp the scope of the project and the individuals and family members involved. If the consultation goes over 30 minutes or is more than 25 miles away from our hub, we ask to be compensated for our time.
Our team customizes a service package and project schedule. We source quotes, recommend vendors (cleaners, movers, haulers, appraisers, estate sale managers), and assist with facilitating or subcontracting as appropriate. We provide thorough documentation of services, pre-approve expenditures for supplies, time accountability, and other details specific to your project. A team member can be on-site for all aspects of your move in/move out project: downsizing, vendor management, moving day oversight, new space design, unpacking settling in to your new space and more.
We partner for as much or as little as our clients prefer. From the first day of downsizing to unpacking that last box, we are available to you by phone, email, and text to answer questions and ensure a smooth transition.
Call Sheilah! provides a comprehensive estimate which includes the predicted number of labor hours, our contractor agreement and client responsibilities. Our services are retained with a signed contract and 20% deposit. Because jobs are so custom, we are flexible and consider our contracts to be fluid and customizable as we move through the process.
A word about pace: The possessions accumulated while living a life often inspire memories, especially when discerning what to keep and what to relinquish. We understand how emotional this can be. Plus, we love people and their stories! Accordingly, it is not always possible to anticipate how a client’s desire to share memories will impact the time it takes to complete a project.
Yes. But also, no. It’s up to you. Large contracts require large vendors (i.e. moving companies, car carriers, moving insurance, etc.). For clients who prefer one stop shopping–we handle the subcontracts and will bring in the appropriate vendor for your needs and budget. For clients who want to choose their own independent vendors, we are available to recommend resources and assist with research reviews on line if needed.
For some jobs (and with client’s consent), Call Sheilah! subcontracts vendors with whom we have years of relationship – junk haulers, cleaning crews, movers, shredders, carpenters, contractors, painters and repair people. We have found that this efficient approach provides an experience of one stop shopping. Clients can always engage with additional vendors as needed.
Call Sheilah! carries general and professional liability insurance as well as an umbrella policy for a third layer. For clients bringing in their own crews, Call Sheilah! will work with you to make sure your vendors have adequate coverage given your risk tolerance.
Yes. Let us know if you have a specific charity or community organization in mind.
Call Sheilah! prefers to donate directly to individuals when appropriate and approved by the client. Additionally, we prefer to work with local charities rather than national organizations.
We are aligned with work that combats anti-trans legislation and protects transgender and gender non-conforming youth. We also support advocacy organizations that work for equity and justice for the queer community. During warmer months, we sell donated items at our Charity Garage Sales where all proceeds beyond overhead are donated to local organizations.
During the consultation, we estimate the number of hours to complete your project and send a detailed description of the scope of services. Our rate is based on $85/labor hour. Clients can pay per session however, discounts are available for prepaid packages.
For rush jobs, expedited service and travel outside of capital region, additional fees may apply. Sub contractor rates and other vendor/partner fees will vary.
Absolutely.
Call Sheilah is available for all your errands, projects and tasks. The possibilities are endless! Click here for examples.
Historically, concierges have been hotel employees who assist guests by arranging tours and securing dinner and theater reservations. In France, concierges live onsite and act as caretakers for apartment complexes and small hotels. In recent years personal concierges have become popular and can be thought of as personal assistant meets the freelance gig economy.
Nope. That’s why you’re bringing us in. No judgments!
We work anytime but we do not work all the time. Many of our clients require evening and weekend hours and we will work out a timeline to suit your needs.
Of course, but we would love to decide what that is. Ideally, you should Call Sheilah! and we can figure out if we’re the best team for your project.
There are two. We were asked to find the perfect puppy breed for a family of five. That was unique and fun. The photos of the kids with their new Goldendoodle, Ashley, were beyond adorable.
We were also contracted to staff two memorial services at a magnificent property in Berne NY. The attendees were mostly coming from a nearby assisted-living residence. We arranged for them to step off their group bus onto golf carts so they could seamlessly and comfortably travel the sprawling property. Driving elderly folks (some with oxygen tanks) in a luxury golf cart was a touching and memorable experience. They loved it and so did we.
When I started Call Sheilah! in 2015, I did. But when word spread, I became so busy I had to hire workers. (An excellent problem!) Now, I have a small team and many trusted and vetted subcontractors. For projects with large staffing requirements, I am fortunate to have spent 30+ years living and working in the Capital Region and have cultivated relationships within a variety of industries so if the team members at Call Sheilah! needs additional expertise, we know who and where to find the right partner for your job.
